Privacy Policy for GrowAssistant

Effective Date: 09/01/2025

Last Updated: 01/31/2026

1. Introduction

GrowAssistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application GrowAssistant (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Account registration information (email address, username)
  • Profile information you choose to provide
  • Plant care logs and gardening data you input
  • Photos of plants you upload
  • Communication with our support team

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage:

  • Device information (device type, operating system, unique device identifiers)
  • App usage analytics (features used, session duration, crash reports)
  • Log data (IP address, access times, pages viewed)

2.3 Camera and Photos

With your permission, we access your device camera and photo library to:

  • Allow you to take and upload photos of your plants
  • Help identify plant health issues through image analysis
  • Store plant progress photos in your personal garden log

Note: Photos are processed locally on your device when possible. Any photos uploaded to our servers are associated with your account and used solely for the functionality of the App.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the App
  • Process your plant care data and provide gardening recommendations
  • Send you notifications about plant care tasks and reminders
  • Provide customer support and respond to your inquiries
  • Improve and optimize the App's functionality
  • Analyze usage patterns to enhance user experience
  • Process subscription payments and manage your account
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our App:

  • Firebase (Google): For authentication, database storage, and analytics
  • RevenueCat: For subscription management and payment processing
  • Cloud storage providers: For securely storing your plant photos and data

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your personal information when:

  • You delete your account
  • You request deletion of your data
  • The information is no longer necessary for our business purposes
  • As required by applicable law

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Push Notifications

With your consent, we may send push notifications to remind you about plant care tasks. You can disable these notifications at any time through your device settings or within the App.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: mani@thecleware.com
Address: thecleware.com
App: GrowAssistant Support Section

14. Permissions Explanation

Our app requests the following permissions for specific purposes:

  • Camera: To take photos of your plants for progress tracking and health analysis
  • Photo Library: To select existing photos of your plants
  • Notifications: To remind you about plant care tasks and watering schedules
  • Internet Access: To sync your data across devices and provide cloud features
  • Storage: To save plant photos and app data locally on your device

You can revoke these permissions at any time through your device settings, though this may limit some app functionality.